Terms of service
Terms of Service
This website is operated by NORDENFELD CO., LTD. ("Nordenfeld," "we," "us," or "our"). By accessing or using nordenfeld.com (the "Site") and by placing an order, you agree to be bound by these Terms of Service. Please read them carefully. If you do not agree to these terms, please do not use the Site.
1. Use of the Site
By using this Site, you confirm that you are at least the age of majority in your place of residence and that the information you provide to us is accurate and complete. You agree not to use the Site for any unlawful purpose or in any way that could damage, disable, or impair the Site.
2. Products, Pricing, and Availability
All products and prices on the Site are displayed in United States Dollars (USD). We make every effort to display our products and their colours accurately, but we cannot guarantee that your device's display is accurate.
We reserve the right to update product information, descriptions, pricing, and availability at any time without prior notice. All products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.
In the event a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel any orders placed for that product, whether or not the order has been confirmed.
3. Orders and Payment
Your order constitutes an offer to purchase. Orders are confirmed only after successful payment has been received. A confirmation email does not constitute acceptance of your order; acceptance occurs when we dispatch the goods.
We reserve the right to refuse, cancel, or limit any order at our sole discretion, including in cases of suspected fraud, unauthorised or unlawful transactions, errors in pricing or product information, or where we are unable to fulfil the order. If we cancel an order after payment has been taken, we will issue a full refund for that order.
4. Shipping, Duties, Returns and Exchanges
Shipping times, costs, and delivery options are described on our Shipping & Duties page. Import duties and taxes are not included in our prices and are the responsibility of the customer. Returns and exchanges are governed by our Return & Exchange Policy. Both form part of these Terms of Service.
5. Intellectual Property
All content on this Site — including text, graphics, logos, images, product designs, and the Nordenfeld name and brand — is the property of NORDENFELD CO., LTD. or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use any content from this Site without our prior written permission.
6. Limitation of Liability
To the fullest extent permitted by law, Nordenfeld shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or from any products purchased through it. Our total liability in connection with any order shall not exceed the amount you paid for that order.
The Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, except those that cannot be excluded under applicable law.
7. Personal Data
Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms of Service.
8. Governing Law
These Terms of Service are governed by the laws of Thailand. Any disputes arising in connection with these terms shall be subject to the jurisdiction of the courts of Thailand.
9. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes take effect when posted on this page. Your continued use of the Site after any changes constitutes your acceptance of the revised terms.
10. Contact Us
If you have any questions about these Terms of Service, please contact us at info@nordenfeld.com.